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Responsible gambling

Limits, warning signs and where to get help in the Philippines.

Illustration for safer play: a calm scene representing limits and getting help

You must be 21 or older. Gambling is entertainment, not income. Never gamble money needed for food, rent, bills or debts.

Keep control

  • Decide a budget and time limit before you start; stick to it.
  • Don't chase losses; don't gamble when upset, drunk or tired.
  • Use the operator's deposit limits, cool-off and self-exclusion tools.

Questions to ask yourself

  • Am I betting more than I planned, or for longer than I planned?
  • Am I playing to win back losses or to escape stress?
  • Have I borrowed, sold something or skipped a bill to gamble?
  • Would I be comfortable if my family saw my spending?

If you answer yes to any of these, consider a break and talk to someone. PAGCOR's Responsible Gaming Code describes a problem gambler as someone affected to the point of no longer having normal control or rational judgment, leading to problems in other areas of life (PAGCOR RG Code v6.0).

Warning signs

  • Borrowing or hiding gambling, lying about it, or neglecting work and family.
  • Needing larger bets for the same excitement; irritability when trying to stop.

Practical tools

  • Deposit and time limits: set them before you play, in the operator's account settings.
  • Remove easy access: uninstall casino apps, remove saved cards and wallet links, block promotional texts (how).
  • Self-exclusion: 6 months, 1 or 5 years via PAGCOR; the first six months are irrevocable (how to apply, sa Filipino).
  • For families: a spouse, child or parent can apply for family exclusion (6 months, 1 or 3 years).

Tungkol sa utang at pagtigil (Taglish)

Kung may utang ka na dahil sa sugal: ilista ang lahat ng utang, huwag umutang ulit para ipantaya, at kausapin ang pinagkakautangan. Basahin ang Paano tumigil sa online sugal at makaahon sa utang. Tumawag sa 02-8248-9568, 24/7 at kumpidensyal.

Who may not gamble

People under 21, students and some government and uniformed personnel are restricted, and government workers may not gamble at all (who can play, CSC ban).

Help in the Philippines

  • National Problem Gambling Helpline: 02-8248-9568. Launched by PAGCOR on 26 May 2026 with Seagulls Flock Organization Inc., it is described as a 24-hour, confidential service for people with gambling problems and their families, offering psychological first aid, triage and referrals ( PAGCOR, AGBrief, iGamingBusiness). Numbers can change, so confirm on pagcor.ph.
  • Self-exclusion: PAGCOR runs a self-exclusion site (osea.pagcor.ph), linked from PAGCOR Guarantee. Read how it works in our self-exclusion guide.

If you are in immediate danger, contact local emergency services.